In looking at Woot.com’s “deal of the day” today, I saw they are offering iMate’s Momento 100 digital picture frame. At first blush, and the immediate impulse to click away, I paused and read a little further . . . and an idea hit me. First, it’s not an ordinary digiframe for several reasons:

• It’s a larger than typical 10.2″ frame
• It’s a cheaper than usual for the size frame - Wooted at $129.95 for the day - I had seen one literally last night at a West Orange, New Jersey Staples for $289 - same frame
• It’s WiFi-enabled

I’ve been thinking about the idea of wireless digiframes for awhile. After all, instead of laboriously having to copy fresh photos to an SD card and plugging it into a traditional frame, who wouldn’t want to create visual versions of “playlists” - “photoplaylists” on your PC and just stream them from your home server or laptop or media center or wherever you keep your digipics. So that’s cool, right? But as I read the Woot description, I saw that you can also authorize other people to upload pics, via the Net, directly to your frame.

By the way, here’s a YouTube review of the device: http://www.youtube.com/watch?v=bCFNdm-2vkI.

Let me repeat that - you mount your digiframe on the wall at home, powered by some AA batteries. My brother in San Francisco can log into the MomentoLive website and stream his photos of my new niece, Sadie, to *my* frame? The possibilities seem limitless - how about a site that let’s me stream fine art images, so I can have a poor man’s version of Bill Gate’s “wall of masters” digital art gallery? How about streaming visual files directly to a client, or to an expert - without having to do anything on their PC - just to glance at the nice picture frame on their desk or on their wall at home (with their express permission of course!)

Of course, this does open up some opportunity for mischief. I wonder precisely what we’ll be viewing when I give my geographically far-flung family members access to my new frame, currently on the way from Woot. One thing I know for certain - techno.pals Bruce Dorner, Dan Coolidge and Jim Calloway are NOT getting login information!

Much to the surprise of many, Microsoft announced (at least for now), it is not planning on adjusting the June 30^th deadline for shipping retail copies of Windows XP. I think they’ll change their minds, or at least continue to make XP available to “select” customers (read: large enterprise customers).

I think this is especially surprising in light of the widely-publicized challenges created by Vista’s first service pack – it’s been a fairly significant disappointment. However, in the usual Microsoft fashion of being incredibly vague, there will apparently be a NEW version of XP – huh? A NEW version of a discontinued operating system? Apparently MS is scheduled to announce XP Starter Edition, a stripped down XP for low-priced PC systems (hey . . . stripped down XP? Would the word “lean” apply??? If so . . . this may be interesting . . . ).

Infoworld says this new version may be available until mid-2010. But also, XP Pro may actually continue to be available to Vista Ultimate and Vista Business owners under the “Microsoft XP Downgrade” program offered by various PC vendors through Microsoft. Bottom line, with the “cooperation” of gray marketers who will undoubtedly scoop up all the OEM versions that fall off the proverbial truck, I’m thinking that XP will stay reasonably available all the way until Vista finally gets euthanized to make way for “Windows 9” a/k/a Windows that Doesn’t Suck.

My prediction: this Microsoft announcement will be the best thing that ever happened to Apple, at least ever since Vista itself was released. Even better than those endlessly amusing Mac v. PC Guy commercials (can you imagine how much this ad series pisses of Microsofties??)

My further prediction: in years to come, the Vista debacle will be immortalized as a popular business school case study – replacing and/or augmenting the “New Coke Nightmare” as examples of exactly what NOT to do with a brand.

With that said, I found myself at an area Best Buy today during lunch seriously considering just whipping out my credit card and buying a Macbook Air (they had an open box model for $1619 – a $180 discount from a non-discounted product), Parallels and just doing it, replacing my PowerBook G4 . . . it was VERY, VERY tempting. I’m just SO completely sick of wasting time every single day on Vista idiocy. In fact, the very thought that I waste so much otherwise-productive mental energy on a FRICKING OPERATING SYSTEM unhealthily raises my blood pressure. Shouldn’t operating systems just…well… operate?

This is an exception to our rule because it so cries out for publicity.  As I said, we normally don’t get involved in Bar politics, but this one is such a no-brainer, it screams for attention. Our colleague, Michele Jochner, Illinois Supreme Court Clerk extraordinaire and founder of the Illinois Solo & Small Firm Conference (among a long list of volunteer efforts including winning the Illinois Lincoln Award for Legal Writing an unprecedented seven times!), is running for Third Vice President of the Illinois State Bar Association. That position ultimately leads to the Illinois Bar Presidency a few years from now. We cannot imagine any person more qualified to lead ANY Bar association ANYWHERE in the U.S. than Michele. Find out more about Michele by downloading her campaign materials here.
Solo and small firm lawyers, especially, who often need Bar representation the most, should take particular heed and rally around this choice. If you’ve ever attended the ISBA Solo & Small Firm Conference - as nearly 400 did last year - here’s the reason this successful conference exists - it’s Michele. Our brethren in Illinois would frankly be insane not to tap this dedicated candidate to be their leader. If we were Illinois lawyers, she’d have our vote hands down.

So if you’re an Illinois lawyer, take a look at these materials and then fill in your mail-in ballot for perhaps the best candidate for a State Bar position we’ve seen anywhere, ever. This message was NOT brought to you by Michele Jochner - it was brought to you by a fan of someone who is what a Bar volunteer should be - someone dedicated to serving members, rather than fueling their own career. In this case, this is NOT Illinois politics as usual. Best of luck Michele - Illinois Bar members need you!

Folks, last chance reminder - tomorrow is the worldwide webcast (as long as you can live with GMT -5.0 timing) of my day long “Taming Technology in Your Practice” CLE offering courtesy of the State Bar of Wisconsin and LegalSpan, their webcasting provider. Info is at:  http://tinyurl.com/2lmyqv .

The website link for the program is a little confusing - the live webcast begins tomorrow, April 3rd at 830AM CDT (GMT -5.0) and goes until 5:30ish CDT. Anyone anywhere can take part in this web-based broadcast of my live presentations. There are 8.0 Wisconsin and Minnesota CLE credits approved including 2.0 ethics credits. My guess is that you shouldn’t have much difficulty in applying for CLE credits in other jurisdictions. To register for the webcast, go here: www.legalspan.com/wisbar/webcasts.asp?ItemID=20080212-170489-123139 .

For live programs, I’ll be at the State Bar of Wisconsin Center in Madison, Wisconsin tomorrow all day and at the Radisson-North/Mayfair in Milwaukee, Wisconsin on Friday. For Chicago metro area-folk who might be interested in attending the Milwaukee program on Friday, there’s no reason to drive - grab one of the many Amtrak trains (”Hiawatha Service” going from either Union Station or the Glenview stations to the new Amtrak Milwaukee station. Then take a cab to and from the program - beats the heck out of I-94 traffic! ALSO, for anyone at either the Madison or Milwaukee program, we’ll be heading to a nearby watering hole after both programs (if anyone is interested). The first round of drinks is on me each night! (within reason gang - I’m not poppin’ for bottles of Cristal!)

It’s a great program - seven separate sessions (see the session roster at: http://tinyurl.com/2qszun. Audiences in several states have really loved the combination of practical education and what I’ve always called “edutainment.” Hope to see some of you there or online! Oh yeah - and for attendees of the live program in each city, there’s a drawing at the end of each program for a $25 iTunes Giftcard and also for $1000 in MicroLaw consulting services!

Well now you can, with Google’s new feature for its vaunted GMail webmail service called “GMail Custom Time.” Available from the Compose screen in GMail, Custom Time allows you to pre-date an email all the way back to April 1, 2004, the day GMail was first rolled out. Based on the Flux Capacitor technology created originally by Dr. Emmet Smith and first put forth in the scientific these known as “Back to the Future,” the Custom Time function allows you to accomplish today that which you wish you had done previously, or in fact were previously obligated to do but didn’t in fact accomplish. Think of it as “Backwards Tivo for your obligations.” As the site indicates, you are limited to 10 custom timed emails in a single year, saying “our researchers have concluded that allowing each person more than ten pre-dated emails per year would cause people to lose faith in the accuracy of time, thus rendering the feature useless.”

For those of you who have been following the thread about MOPH (a/k/a Vista, a/k/a My Own Personal Hell), you likely have read my posts about various Vista abominable tricks, the InfoWorld campaign to “Save XP,” and most recently the Guy Kawasaki interview of Microsoft CEO, Steve “The Ballbuster” Ballmer. Well, this morning, the unthinkable happened. In an interview with InfoWerld, Ballmer acknowledged publicly that “maybe Vista was kind of a mistake, but it’s not our first, not out worst and won’t be our last. With greatness comes occasional insanity and Vista, perhaps along with Microsoft Bob, wasn’t exactly our best effort. But we can assure our customers that the next version of Windows, which will be released this summer, months ahead of schedule, will finally let that “PC guy” kick that “Mac guy’s” ass once and for all. I hate that little f*&$ker and this will finally shut up his damned mouth.”

In Ballmer’s typically subtle way, he described, sans any “Monkey Boy” dance, that the forthcoming version of Windows will be called “Windux 2009,” will require only a Pentium III CPU to operate, with as little as 256 Mb of RAM, will startup instantly, will shut down instantly and will cost only $99 in both an upgrade and a new license edition - the only two available product versions. The only limitations described to date are general incompatibilities with Microsoft Office 2003 and 2007, although according to Ballmer, “it’s no big deal, we’ve got a guy coding 24 hours a day for two day stretches at a time and he assures me we’ll have it licked in time for the July 4th release.”

Quite a number of you regularly ask how and where you can attend one of my legal technology-focused CLE programs. While I speak at least a couple of times every month all over the continent, there’s a particularly convenient opportunity coming up in early April that I wanted to tell you about.

My latest effort is an all-day tech & practice management bootcamp called “Taming Technology in Your Practice.” There are several interconnected CLE sessions on a broad range of key topics. Thanks to the State Bar of Wisconsin, I’ll be presenting this seminar live in two locations: April 3, 2008 in Madison, Wisconsin at the State Bar Center, and on April 4, 2008 at the Radisson West hotel in west suburban Milwaukee. If you have the ability to attend the live programs, terrific, but I suspect that’s impossible for most of you. So the other option is attend virtually via the live webcast of the live presentation on April 3rd. Wisconsin and Minnesota CLE credits are available, but I’m sure that with the live webcast, you could apply for CLE credits in any jurisdiction (or just come for the education!). As I always do, these will be very interactive programs with lots of audience Q&A encouraged!

Registration and program info are here: http://tinyurl.com/2lmyqv (although the dates on the web page are a little confusing – it’s supposed to indicate dates as I’ve listed them below). Read the rest of this entry »

If it wasn’t already obvious from my last post about techno.legend Guy Kawasaki’s MIX08 interview of Microsoft’s CEO Steve Ballmer, let me be more clear. I *LOVE* Guy’s blog, “How to Change the World.” Subscribe and read Guy’s posts. And be sure to scroll back and read his prior posts. You’ll see everything from best presentation techniques, to pouring the perfect Guinness pint, to industry trends and much more. I’ve been fascinated from the beginning of this blog and look forward to the several times-per-week posting pattern. Trust me on this - you’ll be rapt with attention with every post.

You’ve got to budget some time to watch the Guy Kawasaki interview of MS Prez Steve Ballmer at the MIX08 conference. You can view or download the interview here (it’s over 65 minutes - lots of depth). First, it’s important to appreciate how interesting it is to have someone like Guy Kawasaki interview ANYONE from Microsoft, no less His Ballmerness. Guy is a legend in both the technology and venture capital worlds. Guy has a long history interwoven in to the fabric of the entire PC age. He was a very early Apple employee, and later returned as an Apple Fellow in the mid-90’s. In between, he started several software companies of note and most recently has been in the venture capital industry, as author of the seminal “Art of the Start” and as managing director of Garage Technology Ventures. He also writes one of my very favorite blogs, “How to Change the World.” Read the rest of this entry »

Brett Favre, the quarterback’s quarterback announced his retirement yesterday, after 17 seasons in the NFL with my beloved Green Bay Packers (like many here in Wisconsin, I’m an owner! Yep, I have one share in the NFL’s only community-owned team).

I can tell you that there is no joy in Packerland. The entire state of Wisconsin is in mourning - the end of an extraordinary era watching Brett play for us. It was widely expected here that he would play one more, or perhaps even two more seasons, so the announcement was a bit of a surprise.

Aside from all the years of spectacular play, the ironman Gehrig/Ripken Jr longevity, all the records, the things that Packers fans will remember most? The human side of Brett. How we played the day after his Dad passed away. How we showed the honest glee playing that a 12 year old on a muddy backlot field would show - with ear-to-ear grins after great plays and touchdowns - an absolutely LOVE for the game he so excelled at. How we handled the destruction of his family’s home by Gulf hurricanes. How he and his wife Jacquie made her battle against breast cancer so public for the benefit of all. How just recently when given an award for one of his many charitable efforts, and after having it handed to him by a little girl who he personally supported through her health crises, he broke down in tears.

That’s what an athletic role model looks like. That’s what a good citizen role model looks like.

I can hardly speak on behalf of all fellow Packers fans and fellow season ticket holders, but I’m just thankful we had 17 years of witnessing a true mensch like this play the game of football and support our community. Thanks Brett, for everything.

Microsoft has had a very successful product with Small Business Server 2003.  Many small to mid-size law firms have implemented this particular product because of the convenient and relatively inexpensive bundling and licensing of Microsoft server products that would cost much more if purchased separately, such as Exchange Server, the Microsoft email platform that enables Outlook integration and collaboration.

Well, Microsoft has had their new server product, Server 2008, available for some time now, so it was only a matter of time before an updated small business package was announced, and sure enough, it has been announced today that Small Business Server 2008 will be available in the latter part of this year.  The major new feature will be an upgrade from Exchange 2003 to Exchange 2007.  You can get more information about it here: http://www.microsoft.com/windowsserver/essential/sbs/editions.mspx.

This was so expected that it might not even be very noteworthy, except that Microsoft also announced the launching of a brand-new server product: Windows Essential Business Server 2008.  Like Small Business Server, it is deisgned to be an bundled server product that requires only one type of CAL (client license) and has simplified licensing.  Unlike Small Business Server, it is designed to be run on more than one physical server machine, and includes extra advanced networking and management tools, which are often necessary in a mult-server environment.

This is really cool news, because while Small Business Server was very convenient to install and license, firms that outgrew the capacity of a single server machine had no choice but to either buy additional server licenses in addition to the Small Business Server, or give up on the covenience of the unified CAL.  This new product fills a gap, from around thirty users to a couple of hundred users, that allows the use of one licensed server product and a unified CAL, which should make it far less of a hassle for the medium or growing firm to implement a multi-server infrastructure.  I’m glad to see that Microsoft appears committed to creating easy and effective solutions for the small and medium size customers.

For years and years, I’ve been railing at my CLE audiences during my “How NOT to Commit Malpractice With Your Computers” session about the dangers of the seemingly innocuous auto-complete function built into all email systems. We’ve all had embarrassing incidents of mis-directing email because we typed a couple of letters into the “To” field when addressing an email, saw auto-complete present what looked like the intended addressee, clicked and sent and then an “ohnosecond” later, realized our error. Most of the time, just a little “oops, my bad.”

But in a New York Times article, commented on by the ABA Journal, it was more than just a little “oops.” It was a very, very big “OOPS.” A billion dollar OOPs, to be precise.  In the article by Debra Cassens Weiss entitled, “Did Lawyer’s E-Mail Goof Land $1B Settlement on NYT’s Front Page?” an outside lawyer for Eli Lilly & Co. apparently had two people named “Berenson” in her e-mail address book. As Weiss noted, one was a reporter for the New York Times and the other was her co-counsel assisting in confidential negotiations on a possible $1 billion settlement between the pharmaceutical company and the government. Both recipients were named “Berenson” - unfortunately, the “wrong” Bersenson’s name (the NYT reporter) came alphabetically before the “right” Berenson (her co-counsel). Thanks to auto-complete and not “thinking or looking before clicking” - off the message went to the wrong recipient. A one-click road to malpractice?? A billion dollar auto-complete mistake? What do you think?

The question is whether her e-mail to the wrong Berenson spurred last week’s front-page New York Times story revealing talks to resolve criminal and civil investigations into the company’s marketing of the anti-psychotic drug Zyprexa, as Portfolio.com reports. While subsequent reports indicated it may not have been the mis-addressed email that brought the issue to a head, it still underscores the extreme danger of using auto-complete capabilities in email when our brains may not be firing on all 8 cylinders.

If you were fortunate enough to be at LegalTech NY this year, you may have spotted Jim Eidelman among the throng of attendees. I wanted specifically to point this out because Jim has not been around at legal tech events for awhile - so this was a very special occasion for me. For those who don’t know or are simply too young to recall, Jim Eidelman is one of the true pioneers in the field of legal technology. With his firm, Eidelman Associates, based originally in Ann Arbor, Michigan, Jim was one of the first legal tech writers I remember reading while in law school in the early 80’s (along with fellow pioneers, Rick Rogers, Al Moses, David Vandagriff, Phil Shuey, the late and much-missed Jim Keane and others). So for all you legal technology newbies, if you run into Jim at LegalTech, thank him for his many years of pioneering contributions that helped lay the groundwork for everything we see today at events like LegalTech.

Law Technology News held their annual legal technology awards dinner Tuesday night at LegalTech New York. Just wanted to note special congratulations to several vendors and products I regularly work with:

• Best Timekeeping and Billing System (Small/Mid-sized Firm): Tabs3 Billing Software - STI
  
• Best Case/Practice Management Software (Small/Mid-sized Firm): Time Matters v8 - LexisNexis
• Best Docket & Calendaring: Time Matters v8 - LexisNexis
• Best Knowledge Management System: CaseMap 7 - LexisNexis
• Best Litigation Support Software: CT Summation iBlaze 2.8 - CT Summation

Congrats to all of the winners - more information on the winning vendors can be found here.

Let’s be honest - what tradeshow attendee isn’t out on a determined mission to seek out the inner truth? Otherwise known as the most unique swag that will impress both co-workers and your kidlets (not an easy task, but there can be striking maturity similarities for some of us between our 20-something employees and our 10 year olds at home). Everyone at LegalTech was buzzing (literally) about this year’s surprise sensation - the remote controlled mini-helicopters at Cambridge Computer. Sorry kids, there weren’t any left by the time I checked. But the one thing I picked up that I’ll actually use (as opposed to adding it to the absurdly huge collection that dominates the east wall of my basement, filling floor to ceiling shelves - that’s what 20 years of tradeshows and obsessive pack-ratting will do to you) is a model of simplicity. So drum roll please …

The PayneGroup, publishers of the best selling “Microsoft Word ___ for Law Firms” series of books, as well as my favorite collection of what I believe are stone-cold essential set of Word-enhancing/fixing/completing utilities (Metadata Assistant, Numbering Assistant, Forms Assistant, Redaction Assistant) have my favorite giveaway. They also probably know more about Microsoft Word than even Microsoft itself does. So their giveaway is fitting.

It’s a single piece of paper. But it’s not just any piece of paper. On one side, it’s a flyer - after all, it’s a tradeshow and they’re marketing and selling. Even that’s useful because it shows their Forms Assistant software - a brilliant and elegantly simple Word snap-in that automates a consistent and standardized approach to document layout and setup for everyday things like correspondence, memos, etc. But it’s the flipside that I became enamored with.

On the back is a Word 2007 cheat-sheet. It’s packed with useful tips. And even better, it’s laminated (thank Payner Tara Byers for this, I was told). So it’s latte-proof (a very important trait in the PayneGroup’s native Seattle). So unlike the usual glowing bouncy balls, shrieking yo-yo’s and pens with pop-out Post-Its, this is the one giveaway this year that I’ll actually use. I intend to scan it and put it on my Windows desktop to it’s available to help when I need it. Thanks PayneGroup for this little dose of utility in a world of swag normally populated by comical absurdity. And my guess is that if you ask nicely, Donna Payne, Shirley Gorman, Tara Byers and the Payne Team will probably let you take a few for the Word-clueless back at home.

LegalTech New York 2008 quickly hit its full stride on its very first day Tuesday. My 15^th year in a row attending, it was the first year in quite some time that I didn’t have CLE speaking obligations. Free to wander and partake of… well …. everything, that’s precisely what I did. To be expected, it felt as if 75% of the exhibitors had something to do with E-Discovery, in a direct sense, and many others wanted to create the impression they were somehow EDD-connected. So what else is new? Big money to be made, lots of me-too players. It’s probably not particularly hip to say this, but I’m really tired of all the emphasis on the ED topic - all ED, all the time. It just sucks the oxygen out of so many other important legal technology topics. Many lawyers just don’t deal with it (maybe they should, but in mainstream legal America, especially in smaller firms who still do represent the largest base of legal population, it’s just not in the center of people’s radar screens).

What SHOULD interest us far more is an area of focus that DOES affect every single lawyer, every single day: managing our practices and building and using complete, contiguous, workflow-driven, process-centered, matter-centric practice management systems. Why? Because the need is omnipresent and perpetual. ED isn’t. It’s really important, to be sure, but it’s not the be-all, end-all subject that practice management is. If you don’t manage your practice, ED doesn’t matter because you won’t HAVE a practice to litigate from. Read the rest of this entry »

Geeks on the Town – the theme for the night before the opening of the 2008 LegalTech New York conference. I had the pleasure of spending Monday the 4^th at a fascinating mini-thinktank called the InsideLegal Forum. Held at the Microsoft Briefing Center a couple of blocks from the traditional LegalTech venue at the Hilton at 53^rd and 6^th Avenue, it was a brainstorming session that brought together leading legal technology industry personalities – including consultants, media representatives, conference organizers and prominent vendors – all organized by legal marketing/PR uberwizards, JoAnna Forshee and Jobst Elster of EnvisionAgency. After hours of fascinating conversation about the hot issues facing the legal technology world, a few of us decided we needed food, fast.

So with fellow legal blawgers Brett Burney (Burney Consultants and EDiscoveryInfo.com and Jeff Beard (from LawTech Guru), who happened to be staying in the same hotel, we trekked up from W. 49^th to the Cholesterol Mecca of the Western World, the famous shrine to corned beef, pastrami, knishes and the most spectacularly perfect sour pickles on the planet, Carnegie Deli at 55^th and 7^th Ave. After gorging ourselves on the typical 2 lb. mounds of steaming, perfectly tender “Woody Allens” (½ pastrami, ½ corned beef – beats having to decide!) – which, of course, none of us could finish (our cardiologists would have been proud of us for leaving nearly ½ on our plates), we decided the only thing three completely stuffed legal technologists could do was to head up) . . . we made a pilgrimage the center of the retail computing universe, the Apple Shrine at the SE corner of Central Park. Read the rest of this entry »

February 3, 1959 near Clear Lake, Iowa. The future of rock and roll changed forever, when a private plane carrying Buddy Holly, Ritchie Valens and J.P. Richardson (”The Big Bopper”) crashed in a field just after takeoff. Here’s a link to the sad news of the day. It’s a good day to take out those copies of “The Buddy Holly Story” and “La Bamba” and remember . . . or think about what might have been.

YouTube has some incredible videos with original footage of the late rock and roll stars. There’s a more than 9 minute clip of several live Buddy Holly performances from 1958. There are a number of tribute videos to Ritchie Valens, like this one. Watch The Big Bopper here and be transported back to “The I Like Ike” era. I was born about two and a half years later, but every time I listen to Buddy Holly or here yet another cover of one of his songs, like “Not Fade Away,” it’s hard not to be touched and shed a tear for what might have been. Today, Buddy Holly would be about two months older than my Dad. And my guess would be that he’d be on stage, touring and writing just as he did in the late 50’s.

If you’re any kind of rock and roll fan, or a student of music history in any way, think about these three young men, listen to their music, maybe playing “American Pie” in tribute; then remember the day the music died.

You’ve probably already heard about Microsoft’s offer to purchase Yahoo for $44,600,000,000 (wrote it out to emphasize how big a number $44.6 billion dollars is). The offer price represents a 62% premium (as of yesterday’s market valuation) for Yahoo. The usual nonsense about “synergies” being exploited (read: we’re both kind of clueless and when we combine our cluelessness, somehow it might diminish a little) and “economies of scale” (read: we’ll fire LOTS of dead weight) and “we’ll be able to best Google” (read: uh huh . . . even super nuclear power China couldn’t best Google at this point). So how will combining the “MSN Experience” (a/k/a Yahoo for the Borg), and Yahoo (a/k/a Google Lite) yield something more successful than Yahoo?

I haven’t the faintest idea . . . all I know is that I personally suffer every single day using MOPH (a/k/a My Own Personal Hell, f/k/a Vista). An operating system that barely operates. And instead of fixing it, they drop $44.6 XXL-megalarge on something that they kind of already have (MSN). I’m pissed. Really pissed.

Debbie Foster of Intouch Legal has authored a great piece on the “How, What, Why” of practice management software. While I think it was commissioned by the Amicus Attorney folks, the article is product-neutral. It’s concise, understandable and most helpful. Nicely done Debbie.